One Hour Photo is a 2002 psychological thriller written and directed by Mark Romanek. It stars Robin Williams, Connie Nielsen, and Michael Vartan, with Gary Cole, Eriq La Salle, Clark Gregg, Erin Daniels, and Dylan Smith.
One Hour Photo was both a commercial and a critical success. Williams’s performance earned him a Saturn Award for Best Actor.
Indeed, it was gratifying to see him in a dramatic role for a change, finally going against his usual typecasting as a zany character in such superficial, feel-good films as Patch Adams and Bicentennial Man. In playing a mentally-ill man in One Hour Photo, Williams demonstrated the range of his acting talent; if only he’d done roles like Seymour “Sy” Parrish more often.
Here is a link to quotes from the film.
Sy is a lonely photo technician in a one-hour photo in a big box store called Sav-Mart. He has no family, friends, or partner. He values his job above and beyond anything else in his life, believing he’s providing a “vital service” to his customers in developing quality photographs. This job gives his life meaning in the absence of loving human company.
Photos are of extreme importance to him for reasons to be discovered in full by the end of the film. At the beginning of the story, he idealizes photography, insisting that one takes pictures only of the happy moments in life, never the sad ones. By the end of the film, though, we discover that this idealizing of taking pictures is a reaction formation against the fact that, as a child, photos were taken of him in extremely unhappy, traumatizing circumstances.
He also points out that no one takes pictures of the banal, mundane, “little things” that we don’t normally pay attention to…yet at the end of the film, after he’s revealed to Detective James Van Der Zee (La Salle) the source of his trauma, we see his recently-taken pictures of such banal things as the objects and furnishings of a hotel room. It seems that, with these pictures, he’s sublating the thesis of happy photos with the antithesis of traumatizing ones.
The trauma he suffered as a child was to have been exploited as a participant in child pornography photography, exploited by his own parents. This trauma explains his loneliness: his parents betrayed his trust at such a tender age, and so he has distanced himself from them. Since one’s primary caregivers are, as internal objects, those blueprints, so to speak, for all subsequent relationships in life, this alienation from one’s parents tragically leads to social alienation in general.
Still, Sy must try to pull himself together, to rebuild some sense of psychological structure, since with such extreme trauma as he’s suffered, the threat of psychological fragmentation is never far away. Heinz Kohut‘s model of the bipolar self is useful for understanding Sy’s personality. One pole is that of the grandiose self, which we see in the pride Sy takes in his photo developing. The other pole is that of the idealized parental imago, which he can’t get from his own parents, of course, so he has to do a transference of them onto the Yorkin family.
Nina (Nielsen) and Will Yorkin (Vartan) are Sy’s idealized mother and father transferences, and their son, Jake (Smith), represents the kind of happy boy Sy wishes he had been when he was a kid. His idealizing of the Yorkin family comes from all the ‘happy’ photos he has developed for them over the years…while keeping a copy of each one for himself to put up on a wall in his apartment, too.
This wall of Yorkin family photos is Sy’s altar, so to speak, where he can worship his idealized conception of the family he wishes he had. The photos, as idealizations, are collectively a metaphorical mirror reflecting his love of them back to himself. This ties back to his job as a mirror of his grandiose self.
Recall the scene of him in front of the bathroom mirror in SavMart, where he looks at himself, and words on the glass remind him and all other staff to “check [their] smile” at work. He internalizes this capitalist ideal for the worker, and so it becomes his Lacanian ideal-I. This ideal-I is extended to photographs in how he takes Nina’s camera and, not wanting to waste a shot, takes a picture of himself for the Yorkins to add to the family photo collection. His ‘selfie,’ as it were, is a metaphorical mirror adding himself, “Uncle Sy,” to the Yorkin family.
These images, frozen in time, of the Yorkins on Sy’s apartment wall are thus, as a collective metaphorical mirror, Sy’s reconstruction of the Imaginary, his need for narcissistic acknowledgement and recognition. “Man’s desire is the desire of the Other,” Lacan once said, a desire to be desired by other people, for recognition from other people. This is what Sy needs from his idealized conception of the Yorkins, and this is why he obsesses over them.
His idealization of them is, of course, an illusion based on wish-fulfillment, for the Imaginary Order, established by the infant when seeing itself in front of a mirror for the first time, gives form to an illusory ego. As a narcissistic psychological state, the Imaginary’s setting up of the illusory ego, the ideal-I one strives one’s whole life to live up to but ultimately never succeeds at, is seen in an extreme form in Sy’s idealizing of his job as a “vital service.” His job is his narcissistic False Self.
Another part of his False Self, a defence against fragmentation, is his persona of mild-mannered innocence (a defence against the molestation he suffered as a child), given physical, symbolic expression in the predominantly white and light grey colours we see him wearing. This whitish innocence is extended to his light blond hair (we can see how dark-haired Williams most obviously dyed his hair, to the point that it seems as if Sy dyed his, too) and the whites and light greys of his apartment and car, as well as the predominant whites and light greys of SavMart, his idealized place of work.
When he leaves SavMart to go home one night, though, we see a greenish-yellow light (colours of envy and jaundice) as he goes to his car, the windshield glass of which is smashed. This reflects the bitter reality of his life, which hides behind his idealized fantasy world.
Like Lacan, Buddhists understand that the self is an illusion, for the world is too fluid, transitory, and impermanent to include the existence of permanent souls or egos. Sy’s False Self is just such an illusory ego, and those frozen moments in time, his photos of the Yorkins, are also such illusions, making us forget about the eternal flux of life.
He’s nowhere near as good at his job as he imagines himself to be, not by his boss’s standards, or by any reasonable standards. The photos he gives Nina early on in the film are larger than what she wants, and the SavMart manager, Bill Owens (Cole, who here plays a kind of serious version of Office Space‘s Bill Lumbergh), is full of complaints about Sy.
In Sy’s obsession with the Yorkins, his collection of copies of their photos means he’s printed far more photos than have been ordered and paid for, a discrepancy that Bill cannot tolerate. Sy has also spaced out on the job, taken ninety-minute lunch breaks, given Jake a free disposable camera for his birthday, and had a loud altercation with the repairman for the photo developing machine, an altercation heard by the customers all over SavMart.
While some of Bill’s complaints reflect real faults of Sy’s work performance, others reflect the kind of conflict between boss and employee typical of what Marx described in his theory of alienation. Sy’s job is practically a religion for him. It gives his life meaning, it’s part of his species-essence; whereas for Bill, Sy’s mundane job is just one among many to be overseen in SavMart; Sy should just do it right and not make waves. Bill’s pragmatic attitude to Sy’s job-as-mission thus alienates Sy from his species-essence, which only adds to Sy’s alienation in general.
Bill fires Sy, which devastates him because not only can’t he do the Yorkins’ pictures anymore, he’s also lost one of the two poles of his self that give him psychological structure–he’s lost his grandiose self, that False Self of the photo developer performing a “vital service” to customers like his idealized Yorkins.
Sy has been a victim of capitalism through his conflict with Bill as described above, and he was a victim of it as a child when exploited and commodified by his parents through kiddie porn photography. The commodification of photos links both experiences for him in how photos are fetishized commodities. The customer sees the finished product and pays for it, but he or she doesn’t see the process the workers went through to produce the commodity.
In the case of kiddie porn photography, the drooling pervert masturbating to the disgusting pictures sees only the fantasy that’s presented in them; he doesn’t take note of the pain and fear in the naked children’s eyes as they’re forced into doing the shameful things they do in front of the camera. Similarly, and in reverse fashion, though Sy is the seller, not the buyer, he sees only the happiness of the Yorkins in their photos; but he knows nothing of the very real problems in their far-from-ideal family. Of course, he’ll learn of those problems soon enough.
When Maya Burson (Daniels) shows up at SavMart and gives Sy her photos to be developed, he recognizes her from somewhere (actually, in one of the photos in his Yorkin ‘altar’). He later flips through them and discovers some of her with Will Yorkin, having an affair. His whole image of the ideal Yorkin family has been shattered. The other pole of his self has been compromised. He’s now in danger of fragmentation.
Because of the extreme abuse he suffered as a child, Sy would have engaged in the defence mechanism of splitting from right back in those early years. This means that, instead of regarding his parents in the normal way, as a complex combination of good and bad traits, he’d have seen them as just the bad father and bad mother. No grey or white, only black.
Sy nonetheless needs to believe in the idea of the good father and good mother, for the paranoid-schizoid position that he feels himself permanently trapped in demands a white, or at least light grey, area to counterbalance the black area that he cannot deny.
This counterbalancing is what the Yorkin parents are meant to personify in Sy’s fragile inner mental life. Other ways in which he tries to achieve this white counterbalance include the old black-and-white photo of the pretty woman he buys; significantly, he later shows it to Nina, of all people (the good mother of his transferred idealized parental imago), telling her that this woman is his mother. This would be the good mother meant to offset his emotionally neglectful bad mother, who allowed Sy’s bad father to take those obscene photos of him as a child.
His notion that photos are always of happy occasions, never of things we want to forget, is his white counterbalancing of those black photos taken of things that he most intensely wishes he could forget. All of this black vs white opposition is a reflection of his psychological splitting, the paranoid-schizoid position, as Melanie Klein called it. “Schizoid” refers to the splitting into absolute good and bad, or black vs white; “paranoid” refers to the fear that the rejected, bad internal objects will return to persecute Sy again.
Since Will has proven to Sy that he isn’t the good father Sy needs him to be, in his paranoid-schizoid mental state, Sy can regard Will as only the bad father. Of course, we the audience have known of Will’s faults almost from the beginning: we saw his argument with Nina about his emotional neglect of her and Jake. Since he rationalizes his preoccupation with his work at their expense (and there’s some truth to this, though he can carry this excuse only so far), we see again how capitalism contributes to the problem of alienation (i.e., he has to work to pay for everything to make his family’s life more comfortable).
His mistress, Maya, however, cannot be included in his excuses for not being as emotionally available to his family as he should be; hence, Sy deems him a bad father, and he scratches Will’s face off of all the photos on his ‘altar.’ Not only has Will become the bad father, though: photography for Sy has changed from being a white source of happiness to a black form of predation.
Indeed, Sy discusses the origin of the term “snapshot,” which he says wasn’t at first associated with photography, but with hunting–that is, quickly firing a snap shot from a rifle at an animal without taking the time for careful, preparatory aim. Sy’s camera has become his weapon, his gun…just as his parents’ camera was a weapon used on him as a child.
Now that Sy can no longer hide behind his False Self as the white-and-grey-clad, mild-mannered photo developer doing a “vital service” for customers he can no longer work for, and now that his system of white idealizations has been sullied by Will’s black adultery, Sy must face his own darkness, all that blackness inside himself that he’s been repressing, splitting off and projecting outwards.
First, he gets a little revenge on his former boss by taking predatory photos of Bill’s daughter. This taking of photos of her–though she’s fully dressed, playing innocently with her dolls, and is insouciant of any voyeuristic danger–nonetheless anticipates the revelation of, and cruel meaning behind, the photography of Sy when he himself was little and defenceless.
Since Sy can no longer use his grandiose self and idealized parental imago to shield himself from his childhood traumas, he must find a way to release and eject the emotional tension he feels from that trauma. A common way to do that is through projection, and projective identification, which ensures that those who receive the projections internalize and embody them.
So Sy steals a large knife from SavMart, a phallic symbol representative of the rapes he suffered as a child. He tracks Will and Maya down to a hotel where they’ve planned to have a sexual encounter, and there he’ll use his camera on them the way his parents used their camera on him: to shame the adulterer and his mistress by capturing their sexual encounter in a set of pornographic photos.
Sy not only forces Will and Maya to pose nude and simulate sexual acts; he’s also verbally abusive in the orders he gives them, behaviour diametrically opposed to his usual, mild-mannered False Self. This verbal abusiveness, it is safe to assume, is derived from the verbal abusiveness he as a child must have received from his photographer father. Sy must release all this pent-up pain by taking it all out on Will and Maya, by projecting it onto them.
After taking the photos, he leaves his traumatized victims and goes into a neighbouring hotel room he’s booked for himself. There, he lies on his back on the bed and looks up at the ceiling; he seems temporarily relieved, having gotten so much of that tension and pain off his chest.
He’s also taken photos of such banal things as a closeup of the rings on the curtain rod on his room’s shower curtain, as well as closeups of taps on the bathtub and bathroom sink. After all the good photos of the Yorkin family, then the bad photos of Will and Maya, he needs to take these neutral photos, to sublate the good vs bad dichotomy. This sublation is part of his healing shift from the black-and-white duality of the paranoid-schizoid position to the grey neutrality of the depressive position.
Switching from paranoid anxiety to depressive anxiety–the fear and sadness coming from losing our internal objects–is crucial for Sy’s healing process, and it’s related to the grey sublation of the black vs white mentioned above. The depressive position involves acknowledging how our caregivers are actually a complex combination of good and bad, and we must accept both the good and the bad in them. One must also mourn the abusive parents who failed us as children, our lack of good parents, as when we see Sy break down and cry when revealing to Detective Van Der Zee how he as a child was sexually abused.
Sy cannot see any good in his parents to counterbalance the bad, nor can he see any good in Will Yorkin. He can, however, still see Nina and Jake as good people (even though he’s frustrated to see her not showing anger at Will after seeing the photos of his affair with Maya). He also feels convinced that Van Der Zee must be a good husband and father. So these conclusions are enough for Sy to reconcile the good and bad in parents in general.
Now we can end the film with him looking at his banal photos of closeups of bathroom objects, their banality being his resolving of ideal vs shameful pictures.
Though called a psychological thriller, One Hour Photo actually has a rather sad tone, for though we would never condone what Sy does, we can’t help feeling empathy for him and the troubled life he’s lead. This kind of empathy, even for those who do ‘creepy’ things, is important for us to be able to heal collectively from all of our own traumas, for we all need to help each other process our grief. (Recall how Williams suffered from depression and committed suicide.)